Delivery and Returns
Updated 29 June, 2021.
When will my pack be delivered?
For existing subscriber:
To reduce our carbon footprint, we will consolidate all orders within the week to be delivered. Delivery usually happens on either Friday or Saturday, between 10am - 3pm.
For new subscriber:
f your order is submitted by Wednesday 12 noon, you will receive your pack by Friday/Saturday (same week). Otherwise, we will arrange it the next week and your subsequent charge will also be delayed.
You will receive a Whatsapp message 2-3 days before the delivery.
How do I return my pack?
When we drop off your new pack, we will also pick up the old pack. As our delivery personnel is not able to wait for a long period of time, please make sure there is someone at home or leave the pack outside for contactless pick up.
You will receive a Whatsapp message 2-3 days before the delivery.
Do I need to pay for delivery?
Your subscription comes with free delivery and return.