Delivery and Returns

Updated 29 June, 2021.

When will my pack be delivered?

For existing subscriber:
To reduce our carbon footprint, we will consolidate all orders within the week to be delivered. Delivery usually happens on either Friday or Saturday, between 10am - 3pm. 

For new subscriber:
f your order is submitted by Wednesday 12 noon, you will receive your pack by Friday/Saturday (same week). Otherwise, we will arrange it the next week and your subsequent charge will also be delayed.

You will receive a Whatsapp message 2-3 days before the delivery.

How do I return my pack?
When we drop off your new pack, we will also pick up the old pack. As our delivery personnel is not able to wait for a long period of time, please make sure there is someone at home or leave the pack outside for contactless pick up. 

You will receive a Whatsapp message 2-3 days before the delivery. 

Do I need to pay for delivery?
Your subscription comes with free delivery and return.